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Openness and transparency are essential values in our marketing philosophy. The same is true of all Naturavetal products – naturally this equally applies to the contact with our customers.

In this section you will find all the important details relating to the Online Shop:

  • Delivery and forwarding costs
  • Information on privacy and data protection
  • General Terms and Conditions of Business for the Online Shop

The European Commission provides a platform for Online Dispute Settlement (ODS).
You will find this platform at

Please get in touch if you have any questions regarding ordering or handling – we will be happy to deal with them right away. 

We would like shopping in our Naturavetal Shop to be easy, safe and convenient for you.

You can reach us during office hours (Mon-Fri from 10 am to 4.30 pm) telephone number +44 (0)208 - 531 7804 or email us at

Naturavetal Newsletter
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Our Newsletter with valuable tips and information on innovations

It’s quick and easy to register for our Newsletter! In it we tell you our news about all-natural healthy dog food and species-appropriate cat food – and give you valuable tips on feeding and care – for a long, healthy active life for your cats and dogs.